As an F&B business owner or manager, it’s important to understand the key differences in management and leadership. Both management and leadership play crucial roles in the success of a business, but they have different goals, approaches, and skillsets.
In this article, we will explore the definition of management and leadership, highlight the main differences between the two, and provide tips for becoming a successful manager or leader in the F&B industry.
What is Leadership?
Leadership refers to the process of influencing others to achieve a common goal. A leader inspires and motivates employees, sets a vision for the organisation, and drives change. Leaders have a clear sense of direction and communicate it effectively to their team. They also have a strong personal presence and the ability to connect with others on a deeper level.
Leaders are not just managers, but they often have the ability to rise to the top of an organisation and help drive its success. They possess qualities such as charisma, empathy, courage, and the ability to inspire others. They also have a strong moral compass and are able to make tough decisions when necessary.
What is Management?
Management, on the other hand, is the process of organising, planning, and directing resources to achieve specific goals. Managers are responsible for ensuring that their team is working effectively and efficiently to meet the company’s objectives. They also handle day-to-day operations, make decisions about resource allocation, and oversee projects.
Managers must have strong organisational skills and the ability to prioritise tasks. They also need to be good communicators and able to delegate responsibilities effectively. They must be able to make data-driven decisions and solve problems in a timely manner.
Difference in Management and Leadership

While both management and leadership are important, they are fundamentally different concepts. We deep dive into the technical differences between the two:
1. Goals
Leaders focus on creating a vision and inspiring others to achieve it, while managers focus on meeting specific goals and objectives. Leaders often have a more long-term view and look beyond immediate results. Meanwhile, managers are more focused on the day-to-day operations and making sure their team is hitting its targets.
2. Approach
Leaders often take a more hands-off approach, allowing their team members to take ownership and responsibility for their work. They provide guidance and support, but also give their team members the space to innovate and problem-solve on their own. Managers, on the other hand, are operationally-driven and tend to have a more hands-on approach, directing their team and providing close supervision.
3. Skillset
Leadership skills include charisma, empathy, communication, and the ability to inspire and motivate. Management skills include organisation, planning, problem-solving, and the ability to make data-driven decisions. A good leader or manager may possess both sets of skills, but often excels in one area over the other.
4. Style
Leadership style is often visionary and charismatic, while management style is more structured and task-oriented. Leaders inspire and motivate, and focus on creating a positive and enthusiastic work environment. Managers, on the other hand, organise and plan, and also focus more on efficiency and results.
Common Traits on How to Become a Good Manager or Leader in F&B Industry

As the F&B industry continues to grow and evolve, it’s essential for managers and leaders to possess the skills and qualities needed to guide their teams to success. While there are differences in each of their role in the workplace, there are several common key steps you can take to become a successful manager or leader in this industry, they are:
1. Develop Industry Knowledge
Having a comprehensive understanding of the industry and the difficulties it faces is crucial for being an effective manager or leader within the industry. Read industry’s news and publications, attend seminars and conferences, and network with other business owners or managers to stay up-to-date on industry trends and best practices.
2. Build Strong Relationships
Good leaders and managers understand the importance of building strong relationships with their team members and customers. Take the time to get to know your team and customers, understand their needs, and build trust with them. Excellent communication skills, empathy, and the ability to connect with others on a personal level are essential for building strong relationships.
3. Embrace Change
The F&B is an ever-changing industry, that is why successful leaders and managers must be able to embrace change and adapt to new challenges and opportunities. Stay open to new ideas and be willing to take calculated risks to drive growth and success.
4. Hire and Train the Right Team
Having the right team with the right skill in place is crucial for any business’s success. As a leader or manager, it’s important to hire individuals with the skills, passion, and drive to succeed in the industry. You should also help your team members grow and succeed by providing them with training and development programs.
5. Lead by Example
Finally, it’s important to lead by example. Demonstrate a strong work ethic, positive attitude, and commitment to excellence. Be a role model for your team, and inspire them to be their best. By setting the right tone and creating a positive work environment, you can help your team members achieve their full potential and drive success for your F&B business.
Want to become a successful leader or manager in the F&B industry and build a strong, connected workforce? Check out StaffAny’s connected workforce solution, designed to help you develop industry knowledge, build strong relationships, embrace change, hire and train the right team, and lead by example. Contact StaffAny to learn more and take the first step towards a successful and thriving F&B business!