Welcome to
StaffAny Happy HR Hour
A collection of community event held by us for F&B and Retail HR leaders.
Network and share insights with each other regarding common issues faced in the industry.
Key Takeaways: Managing PWM, Recruitment Challenges, and Staffing Issues
2025 Community Events
Struggling with retention in the F&B and retail sector? This session explored the real reasons employees choose to stay or leave. Dr. Eugene Cheong challenged the idea that flashy events like Dinner and Dances are enough, and introduced the CARE framework—Connection, Authenticity, Recognition, and Engagement—as a more consistent and meaningful approach. The discussion also highlighted how strong leadership, thoughtful recruitment, and fair compensation all play a role in building a workplace where people feel motivated to stay.
Facing challenges with traditional performance reviews and employee engagement? This event explored innovative solutions like HR gamification to address these issues. Andy Low shared practical examples of how gamified approaches can reduce overtime costs and enhance real-time feedback. The discussion also covered the effectiveness of micro-challenges and leaderboards in motivating staff, especially in fast-paced industries like F&B and retail.
Join Jessica Yang as she discusses how AI tools can automate repetitive tasks, such as resume screening and onboarding, allowing HR professionals to concentrate on strategic initiatives. The event highlighted that AI is a supportive tool, enhancing human decision-making and fostering a more productive HR environment.
Today we were joined by HR leaders from Jakarta’s F&B, Retail, and Health & Beauty sectors who discussed the delicate balance between strict compliance and fostering employee happiness. Industry professionals Chitra Tiara and Tri Yulianto highlighted the challenges of managing legal requirements while maintaining a positive work culture. In the end, while compliance is essential, integrating empathy and open communication can lead to a more engaged and satisfied workforce.
2024 Community Events
In the last HHH for 2024, HR leaders from Singapore’s F&B sector gathered to discuss the distinct challenges and strategies in managing teams within fine dining and fast food establishments.
Based on live audience polling from this event, find out how your HR policies and budgets match up to others in terms of the number of platforms you use, your recruitment budget for platforms and also how different companies recruiting and training.
They are the current working generation and they have their unique quirks. Learn the strategies that Singapore’s F&B businesses use to manage Generation Z in the F&B industry such as adapting to digital training, clear communication, flexibility, recognition and more.
In August’s HHH session, HR and operations leaders explored strategies to harmonize departmental goals and enhance productivity. Find out the value of creating a positive work environment and leveraging data-driven approaches to optimize staffing costs and operational efficiency.
In this event, we discuss more about a broad spectrum of HR practices, from crafting clear referral programmes to integrating technology for younger workers. On top of that, there is an emphasis on the importance of understanding operations, and how HR can drive engagement through cultural activities and open communication.
Facing issues like micromanagement from your bosses, as well as recruitment and retention problems for part-time workers? In this event, we discuss different ways and solutions to deal with the aforementioned issues, as well as additional topics such as flexible working arrangements and working with Gen Zs.
Other than encountering the issues of retention and engagement of staff, HR leaders are also known to have the most sensitive role in the company. In this event, we discover multiple ways to keep staff engaged during work, and how to lower labour costs with PWM and investments in technologies.
Watch our videos!
Effective HR Strategies in F&B Hiring and Retention
Recruitment Challenges, Staff Retention and More
Managing PWM and Rising Labour Costs in Singapore
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