Free Template for Customer Satisfaction Survey by StaffAny

This free editable and usable restaurant survey form template will help you to start collecting useful information from your customers. The survey template is ideal for owners, operators and executive management of restaurants.

, Customer Satisfaction Survey Template

How Can Our Template Help You?

  1. Improve customer satisfaction and dining experience.
  2. Identify areas for menu or service improvements.
  3. Gather feedback to enhance marketing and customer retention strategies.

Do you find it useful? Share it with others and let them know how you make your restaurant survey form template.


Did you know?

StaffAny has helped companies across multiple countries in several other ways.

, Customer Satisfaction Survey Template

Cost Optimization

Up to $24K annual labor cost savings

, Customer Satisfaction Survey Template

Time Savings

50% faster timesheet consolidation

, Customer Satisfaction Survey Template


30-40% decrease in staff lateness

For Owner/ HRs Who Want Better Cost Control

Our labor cost calculator automatically updates you on weekly labor costs based on your schedule. Take control of your labor costs to optimize and achieve your target manpower budget. Lower your operating cost to increase your take-home profits. Save as much as up to $24K annually.
, Customer Satisfaction Survey Template
, Customer Satisfaction Survey Template

Time Tracking Made Easy

Modern Time and Attendance software with features that empowers you with real-time visibility and decision-making abilities, resulting in efficiency, cost savings and faster timesheet consolidation, as much as 50% faster.

More Punctuality, Increasing Efficiency and Better Control

Our time clock sidekick automates rounding, early clock-in prevention, late and overtime prevention, and auto clock-out to help control your budgeted costs. Decreases staff lateness by 30%-50%.
Attendance Management Tool

StaffAny Customer Satisfaction Survey

The customer satisfaction survey is a vital instrument for restaurants to gather valuable feedback from patrons and assess their overall dining experience. This insightful survey enables restaurants to understand customer preferences, identify areas for improvement, and ultimately enhance the quality of their services.

By leveraging the restaurant survey template, restaurant owners and managers can design comprehensive customer satisfaction surveys tailored to their specific business needs. This tool allows businesses to collect valuable data on various aspects of the dining experience, including food quality, service efficiency, ambience, and overall customer satisfaction.

Furthermore, the customer satisfaction survey questions can help restaurant owners gain a deeper understanding of customer preferences and expectations. By analysing survey results, businesses can identify patterns and trends, enabling them to make informed decisions and implement strategic changes to elevate and measure customer satisfaction.

Additionally, the restaurant survey template encourages an open line of communication between the restaurant and its satisfied customers, fostering a sense of engagement and trust. By actively seeking customer feedback, restaurants demonstrate their commitment to providing exceptional service and continuously improving their offerings to meet customer demands.

The customer satisfaction survey is an indispensable tool for restaurants looking to maintain a customer-centric approach and uphold high standards of service excellence based on customer insights.

Frequently Asked Questions

Customer satisfaction surveys are a tool used in customer relationship management in restaurants. It is a tactic to improve your restaurant’s guest experience to maximise their happiness.

Restaurant surveys help enhance your restaurant experience by capturing useful and insightful information from your guests about their personal experiences.

According to Harvard Business Review, Obtaining new leads can cost up to 25 times more than retaining existing customers. In this case, it is vital to understand your customers’ preferences in order to better adapt to their current needs.

Positive feedback on restaurant surveys can attract new guests to a restaurant. Guests who have a positive experience are more likely to suggest the restaurant to other people, which results in increased revenue for the business. In fact, a study by Yelp found that restaurants with a 4-star rating or higher on their platform saw an average revenue increase of 19%.

The best way to get guests to leave reviews is to make reviews part of your direct engagement strategy, especially with repeat customers. Send out after-meal feedback surveys via email, Google form, or paper to find out what guests think. Social media and online reviews are another excellent way to engage customers. It is very important to reply to online reviews to delight customers and make them feel connected to your restaurant.

When designing a restaurant questionnaire or patron comments survey, keep away from prolonged and complicated questions which could confuse or discourage participants. Be conscious of biased language which could affect responses. Likewise, chorus from asking main questions that steer respondents in the direction of a selected answer. Be certain you make sure that the customer feedback survey covers all applicable elements of the eating experience without being overly repetitive.