Preserving Heritage, Maximizing Efficiency: Coffee Break's Journey

, Coffee Break Case Study
, Coffee Break Case Study

As a custodian of a rich family history that spans back 81 years, Faye Sai is honored to carry forward the legacy of San Hai Yuan coffee house, founded by her grandfather in Keppel. The journey continued with Coffee Break, a cherished establishment first set up by her father on Boon Tat Street. In 2008, they relocated to their present home on the second floor of Amoy Street Food Centre, where they continue to serve delightful local Singaporean coffee and tea.

Taking on the responsibility of overseeing Coffee Break was more than just a financial decision for Faye. It was a heartfelt commitment to preserving the heritage and values passed down through generations. Witnessing her father’s ability to support their family and provide them with a good education inspired Faye to take on this role with utmost dedication.

As a custodian of a rich family history that spans back 81 years, Faye Sai is honored to carry forward the legacy of San Hai Yuan coffee house, founded by her grandfather in Keppel. The journey continued with Coffee Break, a cherished establishment first set up by her father on Boon Tat Street. In 2008, they relocated to their present home on the second floor of Amoy Street Food Centre, where they continue to serve delightful local Singaporean coffee and tea.

Taking on the responsibility of overseeing Coffee Break was more than just a financial decision for Faye. It was a heartfelt commitment to preserving the heritage and values passed down through generations. Witnessing her father’s ability to support their family and provide them with a good education inspired Faye to take on this role with utmost dedication.

, Coffee Break Case Study

The Challenge

As a small family-run business with three stalls, managing their operations efficiently posed its fair share of challenges. Among them, finding and retaining the right team members proved to be the most critical aspect, especially in the dynamic F&B landscape of Singapore.

In their pursuit of streamlining workforce management, they sought a reliable solution to accurately track attendance and ensure punctuality. StaffAny emerged as the perfect fit for their needs. The platform offered a seamless clock-in, clock-out system that made monitoring staff hours a breeze, leaving them with more time to focus on crafting exceptional coffee experiences.

Beyond its practical functionalities, StaffAny impressed them with its user-friendly interface and wealth of valuable resources. The chat system and pre-written articles facilitated smooth communication and ensured that their staff had access to essential information at their fingertips.

, Coffee Break Case Study

The Solution

Their connection with StaffAny didn’t end there. As they grew and evolved, so did their requirements. StaffAny’s flexibility allowed them to progress from basic clock-ins to comprehensive timesheet tracking, providing invaluable insights into their workforce’s productivity.

Faye Sai can confidently say that StaffAny has been an indispensable partner in their journey, helping Coffee Break adapt to modern challenges while staying true to their roots. For those seeking a reliable, scalable, and user-friendly workforce management solution, Faye Sai wholeheartedly recommends StaffAny.

The Solution

Their connection with StaffAny didn’t end there. As they grew and evolved, so did their requirements. StaffAny’s flexibility allowed them to progress from basic clock-ins to comprehensive timesheet tracking, providing invaluable insights into their workforce’s productivity.

Faye Sai can confidently say that StaffAny has been an indispensable partner in their journey, helping Coffee Break adapt to modern challenges while staying true to their roots. For those seeking a reliable, scalable, and user-friendly workforce management solution, Faye Sai wholeheartedly recommends StaffAny.

, Coffee Break Case Study

Favourite Part of StaffAny

StaffAny has really made workforce management a lot easier. Counting man hours is no longer a hassle and scheduling is now a breeze. With StaffAny, HR managers, outlet managers and staff are all synchronized. This reduces the chances of miscommunication. StaffAny has also given us incredible time savings that we in turn churn back into the business.

, Coffee Break Case Study
The Cat Cafe team at a cohesion

Favourite Part of StaffAny

StaffAny has really made workforce management a lot easier. Counting man hours is no longer a hassle and scheduling is now a breeze. With StaffAny, HR managers, outlet managers and staff are all synchronized. This reduces the chances of miscommunication. StaffAny has also given us incredible time savings that we in turn churn back into the business.

, Coffee Break Case Study
The Cat Cafe team at a cohesion

Looking to digitalise and free up more time? 

Check out other customer stories:

StaffAny - Made Specially for Shift Work Teams